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In Service Strategy stage, the strategic approach for the whole lifecycle is identified to provide values to the customers through IT service management. process will help you to purchase goods and services from external suppliers. Changes are bundled together in a release, minimizing the impact on the user The focus of release management is the protection of the live environment and its services through the use of formal procedures and checks.

Pages: 230

Publisher: FCM Publishing; 1 edition (June 1, 2015)

ISBN: B00YQB5GQW

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