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With Database Views it is possible to join tables for reporting purposes. Release Management is used for platform-independent and automated distribution of software and hardware, including license controls across the entire IT infrastructure. By Kris Brittain and Simon Mingay “ITIL Process Gaps for Asset and Configuration Data” ( COM-16-7539 ). Guidance is provided on the principles underpinning the practice of service management which are useful for developing service management policies, guidelines and processes across the ITIL Service Lifecycle.

Pages: 224

Publisher: Profile Books (May 26, 2011)

ISBN: B0054461IC

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