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When only limited testing is possible-and presuming that parallel development of more robust versions of the change or solution continues alongside the emergency change-then testing should be targeted toward: Change management will give as much advance warning as possible to the service desk and other stakeholders of emergency changes and arrange for adequate technical presence to be available, to support service operations. Help protect documents from unauthorized access or use.

Pages: 192

Publisher: Excel Books (February 27, 2010)

ISBN: 8174468129

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